![]() Under Next steps, select Add members to this mailbox. It may take a few minutes before you can add members. This chooses the email address, but you can edit it if needed. On the Shared mailboxes page, select + Add a shared mailbox. In the admin center, go to the Teams & Groups > Shared mailboxes page.This is an easy way to keep everyone informed where people are.īefore creating a shared mailbox, be sure to read About shared mailboxes for more information. For example, if you have 3 people who do customer visits, all can use the shared calendar to enter the appointments. A lot of small businesses like to use the shared calendar as a place for everyone to enter their appointments. Shared mailboxes include a shared calendar. It's easy to create shared mailboxes so a group of people can monitor and send email from a common email addresses, like When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user. ![]() If this is something you want, let us know by voting here. Note that currently, it's not possible to migrate a shared mailbox to a Microsoft 365 group. If you're not sure if you should create a shared mailbox or a Microsoft 365 group for Outlook, see Compare groups for some guidance. See Create shared mailboxes in the Exchange admin center If your organization uses a hybrid Exchange environment, you should use the on-premises Exchange admin center to create and manage shared mailboxes.
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